Damaged or defective items
- Mindy Arbuckle SOULutions Coaching
If you receive an item and it has been damaged in the mail or arrives defective, please contact us via email within 3 calendar days of receipt. We obviously want to hear about any shipping issues that happen, and will work with you on an appropriate resolution. If you have received jewelry that is defective (i.e., if a stone comes out of its setting during transit), please take a photo of it in its original packaging.